Sales textbooks recite that the customer is always right and the customer is at the center of everything. It is undeniable, but many traders will recognize those buyers who do not really know what they want, fluctuate for a long time and are unable to india phone number list make a decision. Therefore, it is good for the seller to know the persuasive arguments to use in negotiations with such customers. This time we offer 6 persuasive arguments defined by the india phone number list american social psychologist robert b. Cialdini. We like those we like chaldini called it an argument of liking. This does not mean that you have to please every customer at all costs, nor does it mean that only the visually appealing thing - you can talk about a set of company.
Services that make the customer feel good and pleasant. This includes values, attitudes towards the customer, and a purely india phone number list human relationship. Because it is important for us to be heard, accepted and understood. We like it when a seller praises us after making a decision about a purchase: saying: good choice! We appreciate it when staff visit india phone number list our store with a small child to praise our offspring for their patience or to compliment them rather than reproaching him or her as a potential nuisance. We remember our partners who notice our achievements and say good things outside of formal negotiations.
As you do to me, so do you the second principle is known as the principle of interaction and exchange and recommends giving what you want in return. This law is nothing new - the ancient latvians also knew well the wisdom of "What you sow, you will reap it", "As it will be called in the india phone number list forest" and the like. Customers value honesty - if in a store they hear from the seller not only glorifying stories, but also indications of what to india phone number list look out for, not only claims that any piece of clothing suits them perfectly, but also a recommendation not to buy if ever the seller they may even be discouraged from making an ill-considered purchase - it is very likely that this person will become a loyal customer of these merchants.