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Sumaiya Khatun
Mar 31, 2022
In Welcome to the Arts Forum
The project, currently underway, concerns the Email List migration from current version 7 to version 9 of the entire contact center of the Cisco suite and the part of the switchboard dedicated to staff, to which about 500 people are connected, as well as the Email List switchboard of the operational centers where as many people are connected. At the same time, Europ Email List Assistance is virtualising all the physical devices on which the contact center currently insists. The project consists of two phases, the first of Email List which ended in the first half of 2014 with the porting and updating of the contact center from a physical infrastructure to a virtual one, for which Europ Assistance has consolidated everything on Email List four virtual machines. the world of the staff telephone switchboard. The same project, of much more important Email List dimensions because it is much more complex, is affecting the world of operations centers. Where the various components of the contact center Email List will be transferred from physical machines to a virtual cluster based on VMware and Cisco certified, with all the benefits of the case. : redundancy, business continuity, ease of management and substantial Email List savings in terms of hardware maintenance. In fact, once the project is finished, Europ Assistance will pass Email List from around 30 machines to around 7 machines to be managed. At the moment, the focus is again on reporting.
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Sumaiya Khatun
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